Order by 10am PST for next day delivery.

How do I track my order?

Once you place an order, you will receive an order confirmation email that contains your tracking number. You can also check your order by logging into your account or checking the status as a guest order. 

Does someone need to sign for delivery?

A signature is not required for delivery.

Our goods are packed in perishable-protective materials and ice-packs that account for delays in shipping. In most cases your delivery will be safe if left on your doorstep through the end of arrival day.

What is your return policy?

Due the perishable nature of our goods, we cannot accept returns. If you received something damaged or in poor condition, we would be happy to work with you on a refund or credit. Please reach out by email customerservice@bryansmarket.com or phone us at 415-752-0179.

Where do you ship to?

We ship to all 50 states. 

Can I pick up my order in your store?

Online ordering with in-store pick-up is coming soon! In the meantime, we welcome local customers to shop in-store.

Our retail store is open 9am-6pm Monday-Saturday and located at 3445 California St, San Francisco, CA 94118

How long does it take for me to receive my order?

All orders ship overnight via UPS. Orders delivery Tuesday-Saturday. We do not deliver on Sunday or Monday.

Do you offer same-day delivery?

We currently do not offer same-day or messenger delivery.

I did not receive my order.

If you are concerned your order was never delivered, we suggest checking the tracking by logging into your account or checking you order status as a guest. For further issues, please reach us by email customerservice@bryansmarket.com or phone at 415-752-0179

My order was delayed or left out. Is it safe to eat?

Our goods are packed in perishable-protective materials and ice-packs. We account for extra delays in our packing and shipping. In most cases your delivery will be safe if left on your doorstep through the end of arrival day. 

Can I freeze the meat and fish in my order?

Yes. Should you wish to save your items for future, our meat and seafood is freezer safe and ready. Simply place in freezer in existing packaging.

Is there an order minimum?

There is no order minimum.

Pricing

Our online pricing differs from our store, as it accounts for packing services and costs.

Do you offer corporate gifts?

If you’re looking to place a bulk or corporate order, please contact customerservice@bryansmarket.com

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